When will my order arrive?
Shipping may take anywhere between 3-10 days depending on availability and the day of the week you order. We'll do all we can to ensure your products arrive at your doorstep in a timely manner!
Can we order more than one product?Yes, you can order anything you want, there is no limit per
I am an international customer and I am not sure how much I will be charged for a purchase.Trendy Palace is proud to service our customers from all
over the world! All pricing on our site is in USD, the
conversion rate would depend on your issuing credit card
company being used on the transaction.
Do you refund shipping fees?Shipping fees are non-refundable
How do I know my package has shipped and is on its way?Once you place an order, you will receive an automatic
confirmation email. Once your order has been processed and
is leaving the warehouse, you will receive another automatic
email with shipping information.
I got my order, but an item is missing/defective/not what I ordered. What do I do?Once you receive your order, thoroughly check your
delivered items immediately. If you believe an item is
missing/defective/not part of your order, you must contact
our customer care department within two days of
received and let us know.